Kansas Bids > Bid Detail

Inmate Commissary, Tablet and Phone Services

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Agency: County of Johnson
Level of Government: State & Local
Category:
  • 58 - Communications, Detection and Coherent Radiation Equipment
  • D - Automatic Data Processing and Telecommunication Services
Opps ID: NBD18090594247785870
Posted Date: Feb 17, 2023
Due Date:
Solicitation No: 2022-084 Addendum 2

Bid Information

Type Request for Proposal
Status Unsealed
Number 2022-084 Addendum 2 (Inmate Commissary, Tablet and Phone Services)
Issue Date & Time 1/3/2023 06:01:36 PM (CT)
Close Date & Time 2/17/2023 02:00:00 PM (CT)
Duration 1 month 14 days
Notes

A non-mandatory site visit will be held on January 18 th , 2023 starting at 1:00 PM central time at the Central Booking, 101 N Kansas Ave, Olathe, KS 66061 and ending at New Century Adult Detention Center, 27745 W 150 th St, New Century, KS 66031. Please RSVP to Kyra Smith via email kyra.smith@jocogov.org or 913-715-0595 if you intend on attending. Date and times are subject to change, this will be the only site visit allowed.

Contact Information
Name Kyra Smith
Address 111 S. Cherry, #2400
Olathe, KS 66061 USA
Phone (913) 715-0525
Fax
Email kyra.smith@jocogov.org
Bid Documents
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Bid Invitation Acrobat / PDF
Bid Attachments
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24 items in 2 pages
2022-84 SHR Inmate Commissary and Phone service - final.pdf 2022-84 SHR Inmate Commissary and Phone service 1.33 MB
Exhibit A - Commissary Menu as of 11-30-22.pdf Exhibit A - Commissary Menu 149 KB
2022-084 Addendum 1.pdf 2022-084 Addendum 1 332 KB
2022-086 Pre-Proposal Agenda from 1-18-23.pdf 2022-086 Pre-Proposal Agenda from 1-18-23 16 KB
2022-086 Pre-Proposal Sign in Sheet from 1-18-23.pdf 2022-086 Pre-Proposal Sign in Sheet from 1-18-23 176 KB
Exhibit B - Questions and Answers from Walkthrough on 1-18-23.pdf Exhibit B - Questions and Answers from Walkthrough on 1-18-23 137 KB
Exhibit C – 2022-084 Product List by Volume Jan-2022 to Dec-2022.pdf Exhibit C – 2022-084 Product List by Volume Jan-2022 to Dec-2022 151 KB
Exhibit D - November 2022 deposits details JailATM Report.xlsx Exhibit D - November 2022 deposits details JailATM Report 67 KB
Exhibit E - December 2022 deposit details JailATM Report.xlsx Exhibit E - December 2022 deposit details JailATM Report 70 KB
Exhibit F - January 2023 deposit details JailATM Report.xlsx Exhibit F - January 2023 deposit details JailATM Report 63 KB
Exhibit G - Commission Reports Oct 2021 - Sep 2022.xlsx Exhibit G - Commission Reports Oct 2021 - Sep 2022 132 KB
Exhibit H - Email Revenue and Number of Emails Sent in 2022.xlsx Exhibit H - Email Revenue and Number of Emails Sent in 2022 20 KB
2017-086 Commissary contract.pdf 2017-086 Commissary contract 273 KB
2017-086 CBM Pricing.pdf 2017-086 CBM Pricing 144 KB
2017-086 CBM signed contract renewal no 1.pdf 2017-086 CBM signed contract renewal no 1 640 KB
Bid Questions
Question It is noted that the RFP repeatedly states DO NOT PROVIDE PRICING AT THIS TIME in relation to rates, fees, offers and commission. We assume all publication related to rates, fees offers and commission will be discussed during the interview process and not submitted in the RFP response. Does this also apply to value of services to customer?
Answer Yes, those items should only be submitted with Form 6 in a sealed envelope should a firm be selected for interview, but still not discussed during interviews with the committee members. This also applies to items for inmates, such as section 4.1 CC a list of items should be provided but cost should not be included .
Submitted 1/25/2023 12:30:47 PM (CT)
Question Will there be restricted times inmates would not have access to handheld devices in their cells?
Answer

Yes. Depending on their custody level, discipline, hours set to charge tablet. Etc. Policy and procedures have not been set yet as this is a new to our department.

Submitted 1/25/2023 12:27:21 PM (CT)
Question With inmates using handheld devices in their cells, do you have a plan in place to charge these devices? In the day rooms? Via mobile carts in another location? Would electric be available for these charging units?
Answer The preference is to have a central charging station in the day room area of each module. Electric will be provided by the County once the County knows the power requirements. The County is requesting the proposing vendor provide charging options for mobile carts and in-wall fixed units or other options that may be available for charging. See also in IonWave question #16 on attachment "Exhibit B - Questions and Answers from Walkthrough on 1-18-2023" under the attachments tab.
Submitted 1/25/2023 12:26:48 PM (CT)
Question In addition to the required Inmate Banking Account Lobby Deposit Kiosk, would you allow a separate lobby deposit kiosk to receive deposits for inmate communication products?
Answer

The County prefers a single point for all deposits. However, the County would allow a vendor to explain why they would suggest a separate kiosk to receive money.

Submitted 1/25/2023 12:24:42 PM (CT)
Question How do you currently handle refunds of funds transferred from an inmate's Trust Account to their PIN debit account?
Answer Inmate accounts are set up at the time of booking. The inmate will need their CFN+PIN to access the account. The funds are placed on the account and are available for the inmate ordering items off the kiosk or to make phones calls. When an inmate is released any funds left on the phone account will be released at this time. The released inmate funds are transferred to a NUMI card.
Submitted 1/25/2023 12:22:50 PM (CT)
Question Does your current ITS provider or commissary provider also provide bonding services?
Answer Yes, bonding service is offered but the County is not currently using this option. See also question #12 on "Exhibit B - Questions and Answers from Walkthrough 1-18-23" in IonWave under the attachments tab.
Submitted 1/25/2023 12:21:56 PM (CT)
Question Quantity of phones, visitation phones, inmate in-pod kiosks and tablets required per location?
Answer
Responding firm/vendor shall be responsible for presenting the best options to the County regarding equipment needs, a minimum has been given by the County per the RFP and answers within questions.



At minimum the following would be required for phones:





Central Booking location has 48 phones; New Century Adult Detention Center has 99 phones.






At minimum the following would be required for kiosks/video visitation:


Replacement of each kiosk will be required, t he County would prefer a minimum of 31 kiosks in total, including one (1) new kiosk that would need to be installed in medical at Central Booking.




At a minimum the following would be required for visitor video visitation:

The County does not have kiosks for inmate video visitation. Currently using in-house monitors to monitor at New Century Adult Detention Center only.

Installed is 18 monitors at New Century Adult Detention Center for visitor use, and 10 monitors for inmate use.

New Century Adult Detention Center has a total of 28 monitors (not kiosks): Modules monitor breakdown for New Century Adult Detention Center: 10A-1, 10B-1, 10C-3, 10D-3, 11A-1, 11B-1, 11C-3, 11D-1, 5C-1, 5D-1, 8A-2, 8B-3, 8C-3, 9A-1, 9B-1, 9C-1, 9D-1 ***PLEASE NOTE THIS IS NOT KIOSK, IT IS VISITATION MONITORS. None at Central Booking.



The County does not currently have tablets, this would be a 1:1 ratio for inmates.

Submitted 1/25/2023 12:20:31 PM (CT)
Question 19. Regarding section 4.3.7.2 References which refers vendors to section 12 Illustrative Work: How many sets of references are required and are there two sets of criteria; one for each set? Would the County please clarify both sets of references and where they should be addressed in the response?
Answer One set of five (5) references should be submitted and may be a combination of services.
Submitted 1/24/2023 08:50:53 AM (CT)
Question What is the current size of the ISP circuits you currently have in place?
Answer The ISP circuits are provided by the current vendor. Size information is unavailable.
Submitted 1/24/2023 08:22:09 AM (CT)
Question Based on the current infrastructure you have in place; will the winning vendor be able to use existing conduit, data cable etc?
Answer Existing cabling, wiring and conduit must remain and may be used by the awarded vendor.
Submitted 1/24/2023 08:21:55 AM (CT)
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Bid Event Participation Activity
Activity Date Activity Name Description
1/18/2023 01:00:00 PM (CT) Pre-Proposal Site Visit
Pre-Proposal Site Visit

A non-mandatory site visit will be held on January 18 th , 2023 starting at 1:00 PM central time at the Central Booking, 101 N Kansas Ave, Olathe, KS 66061 and ending at New Century Adult Detention Center, 27745 W 150 th St, New Century, KS 66031. Please RSVP to Kyra Smith via email kyra.smith@jocogov.org or 913-715-0595 if you intend on attending. Date and times are subject to change, this will be the only site visit allowed.

Bid Event Non-Participation Activity
Activity Date Activity Name Description
1/25/2023 05:00:00 PM (CT) Clarification Deadline Clarification Deadline
2/17/2023 02:00:00 PM (CT) RFP Closing

Virtual proposal openings are held via Zoom Meeting publicly on the opening date and at the opening time specified on the RFP document at the link provided below. Respondents may notify the purchasing administrator no less than two (2) business days before the bid opening if they wish to attend the bid opening in person for accommodation.

Zoom Meeting:

Join Zoom Meeting

https://zoom.us/j/93692464937

Meeting ID: 936 9246 4937

One tap mobile

+13052241968,,93692464937# US

+13092053325,,93692464937# US

It is the respondent’s responsibility to ensure that the proposal is submitted electronically by the official opening date and time at https://jocogov.ionwave.net . Late submissions will not be considered regardless of the degree of lateness or the reason related thereto, including causes beyond the control of the respondent.

Unofficial results of all proposals that have been submitted will be available electronically at https://jocogov.ionwave.net within 24 hours of the RFP opening.

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