Kansas Bids > Bid Detail

Case Management Software for Human Services

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Agency: County of Johnson
Level of Government: State & Local
Category:
  • D - Automatic Data Processing and Telecommunication Services
Opps ID: NBD18090519154428697
Posted Date: Dec 18, 2023
Due Date:
Solicitation No: 2023-077

Bid Information

Type Request for Information
Status Unsealed
Number 2023-077 (Case Management Software for Human Services)
Issue Date & Time 11/17/2023 03:20:01 PM (CT)
Close Date & Time 12/18/2023 02:00:00 PM (CT)
Duration 1 month 1 day
Notes The intent of this Request for Information is to solicit information about Case Management Software applications to better serve the Aging and Human Services Department (AHS) needs and to gain a better understanding of the marketplace, vendors, solution functionality and pricing structures.
Contact Information
Name Nicole Averell
Address 111 South Cherry Street
Olathe, KS 66061 USA
Phone (913) 715-0595
Fax
Email nicole.averell@jocogov.org
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RFI 2023-077 Case Management Software for Human Services.pdf RFI 2023-077 Case Management Software for Human Services 384 KB
Bid Questions
Question Does Johnson County have a budget of $1million (or more) for the design, development, and implementation base period/year?
Answer There is no budget. This is only a Request for Information.
Submitted 12/11/2023 03:41:48 PM (CT)
Question

Will Johnson County invite respondents to the RFI to participate in demonstrations?

Answer This is not known at this time.
Submitted 12/11/2023 03:41:14 PM (CT)
Question Is the county open cooperative purchase vehicles other than the ones referenced in the RFI?
Answer The County would be open to cooperative purchase vehicles that meet our Purchasing guidelines and would be interested in any suggestions you might provide as part of your proposal.
Submitted 12/8/2023 04:12:31 PM (CT)
Question Being that this is an RFI, how much detail does the county expect regarding pricing?
Answer The County appreciates as much detail as you can provide with your estimate, however it’s understood that this is not a binding figure and that more information and discussion would need to take place before a more complete price could be provided.
Submitted 12/8/2023 04:11:54 PM (CT)
Question What kind of systems does data need to be imported from and exported to?
Answer Johnson County would prefer to work with the current vendor to migrate data into the new system. The specific number of tables, rows, and columns that would need to be migrated is unclear at this time, but we would appreciate if you could provide data conversion costs for a client of a comparable size to Johnson County. It is not anticipated that any integrations will be necessary.
Submitted 12/8/2023 04:11:38 PM (CT)
Question Does the county need single sign-on?
Answer The County would prefer single sign-on as a part of any proposed solution.
Submitted 12/8/2023 04:11:15 PM (CT)
Question Regarding eligibility screenings, does this mean insurance eligibility checks and is the desire to have the Case Management facilitate this electronically?
Answer
The County has limited resources to provide assistance to residents in need and uses eligibility requirements in order help residents with the greatest need. While the specific requirements for eligibility may change over time, the County is seeking the ability to enter client information into the system, compare this against set criteria, and automatically determine if a resident is eligible for services. For more information on current eligibility criteria please visit https://www.jocogov.org/department/aging-and-human-services/outreach-services/utility-assistance


Submitted 12/8/2023 04:10:59 PM (CT)
Question Can you elaborate on the type of cases the county manages?
Answer This project would be for case management for low-income residents of Johnson County in need of rent assistance, utility assistance, and/or food pantry. AHS staff also provide some assistance in budget coaching and linking to outside resources. The County uses eligibility criteria to determine sufficient need to provide services to residents in need.
Submitted 12/8/2023 04:09:42 PM (CT)
Question Can the county please confirm the number of locations is 4?
Answer There are 4 locations that Johnson County AHS provides these services at.
Submitted 12/8/2023 04:09:25 PM (CT)
Question Can the County please confirm the total number of users is 25?
Answer The County has 25 users currently. This number could increase over time.
Submitted 12/8/2023 04:09:07 PM (CT)
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