|
Question
|
11. Can you provide the service locations for on-site interpretation?
| |
Answer
|
Per Section 4. SCOPE OF WORK: Johnson County is seeking bids for On-Call Interpreter and Translation Services, in accordance with the specifications outlined, for various Johnson County departments. A complete list of County departments can be accessed using this link: https://www.jocogov.org/department-directory.
The requested services will consist of providing foreign language interpretation and / or translation services on an as-needed basis for County and District Court programs and services at various county facilities, including but not limited to: Johnson County’s Aging and Human Services Department, County Manager’s Office, Johnson County Developmental Supports, Johnson County Department of Health and Environment, Johnson County Emergency Services, Johnson County Mental Health Center, Johnson County Park & Recreation District, Johnson County 10th Judicial District Court, Johnson County Court Services, Johnson County District Attorney’s Office, and Johnson County Department of Corrections.
| |
Submitted
|
10/11/2023 12:31:26 PM (CT)
|
|
|
|
|
Question
|
10. As we do not maintain a fleet of cars, we do not carry Automobile Liability Insurance. However, our interpreters maintain their own insurance, which meets the client’s requirements. Please confirm this is acceptable.
| |
Answer
|
Documentation is required for all contractor's providing these services. Please provide the individual interpreters coverage as a supplemental.
| |
Submitted
|
10/11/2023 12:31:20 PM (CT)
|
|
|
|
|
Question
|
9. Can we provide the offer only for one type of services, such as OPI services or Translation Services?
| |
Answer
|
Partial bids will be considered. Per Section 7.6 EVALUATION/AWARD: The Financial Management and Administration, Purchasing Division, reserves the right to award by item, groups of items, or on all or none basis; and reserves the right to reject any or all bids in part, or in its entirety, to waive any minor technicality or irregularities of bids received.
| |
Submitted
|
10/11/2023 12:31:15 PM (CT)
|
|
|
|
|
Question
|
8. Does the client provide equipment for on-site simultaneous interpretation (if simultaneous is needed)?
| |
Answer
|
No, all equipment to perform the requested service is the responsibility of the Contractor.
| |
Submitted
|
10/11/2023 12:31:10 PM (CT)
|
|
|
|
|
Question
|
7. What percentage of your interpreting assignments are rush request, with less than 2 full business days’ notice?
| |
Answer
|
This information is unavailable.
| |
Submitted
|
10/11/2023 12:31:05 PM (CT)
|
|
|
|
|
Question
|
6. What is the average length of an OPI/VRI service requested?
| |
Answer
|
This information is unavailable.
| |
Submitted
|
10/11/2023 12:30:59 PM (CT)
|
|
|
|
|
Question
|
5. What file types, content type, etc., will be submitted for translation?
| |
Answer
|
The information is unavailable. Please indicate what file type your firm is capable of converting in the "Supplier Notes" section for line item package 3 - Document Translation
| |
Submitted
|
10/11/2023 12:30:53 PM (CT)
|
|
|
|
|
Question
|
4. Based on historical data from past years and projections for 2023: What is the approximate volume of work needed per language per service (translation, onsite interpretation, over the phone interpretation, Video Remote interpretation)? If the data per language is not available, please provide any volume breakdowns you have.
| |
Answer
|
Information is not available. Expenditures for 2022 totaled approximately $250K, however, volume of services by type are not available.
| |
Submitted
|
10/11/2023 12:30:48 PM (CT)
|
|
|
|
|
Question
|
3. What challenges have you faced with the similar scope of work from vendors you have worked with?
| |
Answer
|
No prior challenges have been identified as part of this contract award. The County has utilized cooperative contracts in the past for these services. It is the County's intent to award a new contract(s).
| |
Submitted
|
10/11/2023 12:30:41 PM (CT)
|
|
|
|
|
Question
|
2. Is there an incumbent currently providing these services? If so, can you share the rates and incumbent rates?
| |
Answer
|
The County has utilized multiple cooperative contracts in the past for these services. Rates vary between cooperative contracts being utilized. It is the County's intent to award multiple new contracts.
| |
Submitted
|
10/11/2023 12:30:36 PM (CT)
|
|
|
|
