Please start your review of the KU ITSM/ESM Software RFP by reading the RFP Document located in the Attachment tab.

The RFP Document explains all of the key information about our evaluation including information about KU's ITSM and ESM users/use cases, RFP timeline, evaluation criteria, instructions, university contact information, and contractual terms.

After you review the RFP Document, prepare your response by working through each tab here in ION WAVE from left to right. Please note that almost all of responses to this RFP will be addressed in the Attributes tab. The Response Attachments tab is where you will upload any requested documentation.

Thank you for your interest in participating in this evaluation and good luck!